Overview
Our client, a freight forwarder based in Colnbrook, is looking for an AOG Air Export operator. This is a 4 on/4 off night shift role.
Responsibilities
* Handling AOG / time sensitive shipments
* Export shipments via air / road according to customer requests (telephone / e-mail)
* Collation of export documentation: HAWBs / MAWBs / customs formalities / post flight / security procedures / routing of shipments / airline liaison / transport request and reporting / cross‑trade movements
* Export documentation – ensure AWBs are cut and completed in accordance with customer instructions and rated correctly per IATA / airline regulations
* Customs – ensure customs documentation complies with supplier instructions including IPR / OPR / export license entries
* Pre‑alerts / post flights
* Quotations
Ideal Candidate / Key competencies
* Must have minimum 3–4 years' experience, working on AOGs in an export department, in a freight forwarding company (aerospace, shipping, aircraft parts)
* Must be able to work under pressure & tight deadlines
* Comfortable working on their own
* Excellent customer service skills
* Good time keeping / attendance
* Computer literate
* Willing to cover opposite shifts/holidays from time to time
* Must be a car driver, due to location
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