Role Overview
We are looking for a detail-oriented and commercially aware E-commerce Co-Ordinator to support the day-to-day execution of our digital trading and on-site experience. Working closely with E-commerce, Digital, Creative, and Analytics teams, you will play a key role in delivering seamless collection launches, maintaining product accuracy, and ensuring best-in-class visual merchandising across our Shopify platform. This is an exciting opportunity for someone with a strong foundation in fashion retail who is looking to grow within a fast-paced digital environment.
Key Responsibilities
Content & Launch Planning
* Manage and maintain the digital content calendar, supporting collection launches and key trading moments.
* Coordinate creative assets across launches, ensuring timely delivery and on-site readiness.
* Support planning and execution of homepage, PLP (Product Listing Page), and landing page updates.
Product Lifecycle & Data Management
* Support end-to-end product lifecycle management within Shopify in partnership with the Ecommerce Assistant.
* Upload and maintain product imagery, attributes, and enrichment (filters, swatches, shop-the-look features).
* Ensure product readiness ahead of launches, aligned with stock availability and trading priorities.
Visual Merchandising & On-Site Experience
* Support visual collection launches across homepage, PLPs, and landing pages.
* Build visual themes, mood boards, and creative layouts aligned to brand guidelines.
* Conduct daily on-site checks to ensure products are live, cross-sells are functioning, and visual merchandising is accurate.
Content, Media & Innovation
* Manage AI-generated product descriptions, meta fields, and translated content, ensuring accuracy and consistency.
* Upload and manage video content across PDPs, Bambuser, and live shopping experiences.
* Support experimentation and A/B testing across content and merchandising initiatives.
Trading, Stock & Performance Support
* Support stock readiness and inventory management within Shopify.
* Track stock levels and proactively flag risks impacting launches or trading performance.
* Assist with trading updates and merchandising decisions informed by analytics insights.
Optimization & Competitive Monitoring
* Support ongoing e-commerce optimisation across navigation, search, merchandising, promotions, and content.
* Conduct weekly competitor monitoring across key fashion e-commerce peers (e.g., Toteme, Me+Em,Soeur, Dagmar).
* Contribute to regional trading localisation through tailored homepage and visual merchandising updates.
Collaboration & Ways of Working
* Work closely with E-commerce, Digital, Creative, and Analytics teams to deliver best-in-class on-site execution.
* Support regional VM strategies using competitor benchmarking and performance insights.
Experience & Skills Required
* 2+ years’ experience in fashion retail, e-commerce, or a similar digital-focused role.
* Experience working with Shopify or similar CMS/e-commerce platforms.
* Strong attention to detail with excellent organisational skills.
* Understanding of digital merchandising principles and customer journey optimisation.
* Comfortable working with data and analytics to inform trading decisions.
* Strong communication skills with the ability to collaborate cross-functionally.
* Commercially aware with a passion for fashion and digital innovation.