Job title - Business Development Manager
Department - Sales
Personal Specification
* Proven experience in business development or sales roles within events, hospitality, travel or related industries
* Proficiency in Salesforce and Microsoft Office suite (Word, OneNote, and PowerPoint) and LinkedIn
* Proactive, commercially driven and target-focused
* Strong networking ability; comfortable presenting, pitching and attending industry events
* Highly organised and able to manage multiple opportunities simultaneously, achieving deadlines
* Strong communication skills with a collaborative approach, proven track record of working across teams
* Detail-orientated approach to work, ensuring accuracy in all tasks and documentation
Purpose
* Drive growth by identifying, generating, and converting new business opportunities, creating strong early-stage client relationships and leading to new customer accounts
* Achieve quarterly and annual targets
* Execute the Sales Plan to support building a tender pipeline
* Collaborate with colleagues across department to develop and nurture client relationships
* Once established, transition new accounts to the Account Development team
* Implement sales strategies across all Conference Care services
How
* Conduct virtual and face to face meetings, sites visits, client events and networking
* Deliver introductory presentations, demo sessions and support pitch development
* Generate consistent pipeline of new leads per month from contacts and referrals and other research tools such as digital media, CRM and procurement platforms
* Attend networking events, industry exhibitions and venue showcases
* Present monthly review of the business development strategy in Sales Meetings maintaining accurate records in CRM
* Schedule regular engagement with internal teams to support enquiry conversion
* Prepare robust handover packs for Account Development team
Measurement
*
* Achievement of business development target
* Delivery against KPI’s including Lead Generation – 50 per month and Client Engagement 6 meetings per week
* CRM monthly reporting, activity, results and next steps
Environment
* Located from Hinckley office & Home office. Subject to client diary availability 2-3 days per week on the road engaged in client meetings.
* Working pattern – 5 days per week, additional hours may be anticipated with this senior role to meet the needs of the customer and business.
Reporting to - Head of New Business