The Warehouse Administrator is an important role within the busy Warehouse and Logistics site of a Distributor and is responsible for the smooth running of the Administration function of the Department. * Respond to enquiries from Sales Department on delivery cost and courier requests. * Work closely with the warehouse manager and stock controller regarding workload and priorities, stock enquiries and all system-based queries. * Work closely with warehouse staff to ensure effective teamwork and communication. * Check, and allocate all dispatch orders to pickers * Maintain courier delivery cost log sheet. * Obtain quotations from, dedicated couriers and obtain Proof of Deliveries for all deliveries planned. * Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis * Liaise with, and assist, sales and customer services on dispatch/courier problems. * Liaise with Sales, Credit, Sales Administration, Purchasing and other relevant stakeholders to ensure timely release of orders to meet the Company’s Courier dispatch time requirements. * Compliance: Ensure all logistics activities comply with relevant regulations and standards * Filing of Goods in and Dispatch paperwork * Main point of contact for incoming phone calls * Managing the consumable and packaging ordering via Purchasing, maintaining a log of current consumable stock holding. * Coordination of any site visitors in regards to health and safety (fire awareness, high visibility, correct shoes and security sign in) * Work safely with consideration of the safety of others, reporting hazards to Manager. Coordination of any site maintenance requirements. * Assist in the warehouse as and when required. * Any other duties that may from time to time be required by the management of the company. Qualifications * IT literate with knowledge surrounding MS Office. * Strong communication skills with the ability to effectively communicate internally and externally. * High level of attention to detail. * Excellent problem solving, analytical and organisational skills. * Previous admin/stock control experience. * Able to work to tight deadlines and manage your own time effectively. * Import and Export knowledge