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Service manager

Gloucester
TieTalent
Service manager
Posted: 14 July
Offer description

About Vertu Renault Gloucester

Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers in the UK? At Vertu Renault Gloucester, we have the perfect role for you.

We offer a competitive basic salary & OTE up to £60,000, depending on skills and experience, along with an excellent range of company benefits.

This is a great time to join our team, especially if you are seeking a company with a growth strategy that will provide career progression opportunities. We are confident in our brand's future and need talented colleagues to help deliver our ambitious vision.


Main Duties of This Role

1. Implement and maintain effective processes to achieve customer satisfaction levels above the manufacturer’s national average.
2. Monitor and control costs in line with the business plan while maintaining quality standards and customer service.
3. Ensure accurate collection and recording of customer data according to Group standards.
4. Adhere to manufacturer standards at all times.
5. Maintain a safe working environment.
6. Monitor and manage colleague performance.

The ideal candidate will have a successful track record in a similar role, demonstrating the ability to increase performance, profitability, and operational efficiency. Strong leadership and people management skills are essential to lead your team to meet business objectives. You should be proactive in driving the business forward, maximizing customer satisfaction, and motivating your team. Additionally, sharing our company values and possessing strong communication and organizational skills are important.


Benefits

We pride ourselves on investing more in our colleagues' personal development than any other motor retailer. Successful candidates can look forward to ongoing training, career progression, and a range of benefits, including:

* 25 days holiday, increasing with length of service, plus bank holidays
* Access to our online rewards platform offering cashback and discounts
* Preferential service rates
* Colleague purchase scheme
* Share incentive scheme
* Pension
* Enhanced maternity & paternity leave

If you're ready to take the next step in your career, apply to join us today!


Location

* Gloucester, England


Languages

* English
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