Main Dealer based in Ashford, Kent * £30k Basic Salary + Bonus * Hours: Monday to Friday 8am-6pm/ 7.30am-5pm - No Weekends! * Well established family-owned dealer group with a fantastic reputation across Kent Monday Matters Recruitment is proud to partner with a well-established main dealership in Ashford Kent, as they seek to expand their team with a talented Service Advisor. Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally. Service Advisor Responsibilities: * Act as the primary point of contact for customers, providing them with expert advice and guidance on service options. * Receive and manage customer service requests from initial contact through to completion. * Schedule service appointments and manage the workflow in the service department. * Update customers on the status of their vehicles and any recommended service work. * Prepare and present estimates for service work, ensuring transparency and clarity for customers. * Handle customer inquiries and resolve any concerns, fostering a positive customer experience. * Collaborate closely with tech...