Job Description QA Manager We are working with a forward thinking FMCG company who have a very ambitious growth plan ahead. They are now in a position where they require an experienced QA Manager to help facilitate these plans. With a focus on continuous improvement and compliance with industry standards, the company is seeking a dedicated QA Manager to lead their QA team. Job Responsibilities As the QA Manager you will l ead the Q A team, driving a quality-focused culture throughout the business Ensure that operational processes in production and fulfilment meet required quality standards and legal compliance, with a focus on food safety principles based on HACCP Review and ensure full compliance with technical SOPs, documents, and records, and their implementation on the shop floor Manage effective communication with internal and external stakeholders, including suppliers and production teams, to meet technical needs Conduct regular meetings with direct reports, provide coaching, and conduct quarterly performance reviews Oversee risk assessment processes, particularly in relation to new processes, products, or raw materials, and drive improvements Participate in product and process development, ensuring technical responsibilities are met during factory production trials Manage pest control accounts and oversee the resolution of non-conformance issues, working closely with the operational team to prevent recurrence Conduct internal audits in accordance with the quality management system and lead customer complaint investigations Drive continuous improvement initiatives using modern CI tools, performing root cause analysis and problem-solving for safety and quality issues Coordinate all lab testing and manage the calibration system Support the Technical Manager and deputise in their absence, ensuring smooth departmental operations Conduct regular site audits, including GMP, glass, and hard plastic audits, and drive improvements with operational teams Ensure all technical documentation is audit-ready at all times Person Specification A degree in food science or a relevant discipline Hands-on experience in a food manufacturing environment Level 3 HACCP Strong leadership experience, with the ability to influence internal and external stakeholders Proficient in IT skills, particularly Excel, with strong organisational and problem-solving abilities Experience with ERP systems like Unleashed or Mint Soft is desirable Hours of Work, Pay, and Benefits Up to £35,000 Monday to Friday, 08:00 to 17:00 (some flexibility required) 25 days holiday Contributory pension scheme