Community Immunisation Administrator (Norfolk)
Overview: Detailed job description and main responsibilities.
Responsibilities
* Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.
* Be able to utilise administrative skills and ensure work is prioritised effectively.
* Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
* Liaise with external stakeholders, manage referrals, update patient records.
* Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
* Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.
Person specification
Qualifications/Education
* Essential criteria: NVQ 2 or equivalent in Business Administration or equivalent experience. Willingness to undertake further Trust training.
Experience & Knowledge
* Essential criteria: IT literate and knowledge of Microsoft Office applications; good written and oral communication skills to engage with a range of service users and partners; experience of working with families, children and babies.
* Desirable criteria: Previous experience of Child Health systems; data input experience; previous administrative work within the NHS.
Skills & Abilities
* Essential criteria: Accurate keyboard skills; ability to maintain confidentiality; ability to work without direct supervision.
* Desirable criteria: Competent and appropriate use of electronic patient records.
Other
* Essential criteria: Hold a full, valid UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
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