Our client is looking to hire an experienced Estate Manager to join the team on a residential scheme in North London .
Hours: Monday to Friday 8.30am-5.30pm
Role and Responsibilities
Manage and support the on-site team.
Oversee planned and reactive maintenance, including contractor relationships.
Ensure communal areas are presented to the highest standard.
Deliver excellent customer service to residents and visitors alike.
Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
Coordinate planned maintenance, ensuring timely execution to required standards.
Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
Handle refuse management, ensuring cleanliness and accessibility of bin stores.
Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
Manage staff rotas, holidays, and appraisals to maximise team efficiency.
Enforce policies and procedures, ensuring consistency and compliance.
Experience
Proven experience managing prestigious residential developments and mixed use / commercial developments.
Strong leadership skills, with experience mentoring and developing teams.
Contractor management expertise, including assessing and approving works.
Financial management experience (desirable).
Skills
Exceptional time management and task prioritisation.
Outstanding communication skills, both written and verbal.
Proficient in Microsoft Office (Excel, Word, Outlook).
TPBN1_UKCT