Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Plan and organise events from the initial enquiry to execution, bringing them to life from private celebrations to corporate gatherings
Manage all incoming business for meetings and events, ensuring a seamless and exceptional experience for every guest.
Maximise all enquiries and bookings by converting them into revenue opportunities.
Communicate and liaise with relevant teams to ensure a flawless execution of the events
Collaborate with all departments across the hotel to enhance service delivery for our discerning guests
Maintain accurate records of bookings, contacts, and guest preferences to ensure smooth operations
Who are we looking for We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
Experience and detail-oriented event planning to curate exceptional experiences
Interest in maintaining up-to-date knowledge of industry trends or emerging themes to
Highly organised and detail-driven, with a natural ability to juggle multiple projects
Excellent communication skills with the ability to identify and resolve problems effectively
Commercially aware, with a keen eye for opportunities to enhance guest experience
Calm under pressure, able to adapt and deliver high standards in a fast-paced environment
Why work with us Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition programs
Annual awards
Occupational Pension Scheme
50% discount on food and beverages
25% discount on Spa Treatments
20% discount on Health Spa products
Cycle to Work Scheme
Local Retailer Discounts
Employee Assistance Programme
Discretionary Service Charge
£33,750k expected package (£27,750 K salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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