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As a Senior Aquaculture Survey Executive, you will be responsible for surveying and assessing aquaculture sites and providing high-quality service to insureds or their brokers. You will work closely with Underwriting and Claims within the Aquaculture sector to ensure the company meets its objectives in delivering excellent customer service.
What will you be doing?
Key responsibilities will include:
* Discussing any on-site issues with the Insured and/or Broker, and if necessary, advise and assist the Insured to improve their site, operating practices and/or resolve problems.
* Attending aquaculture sites around the world for the purpose of conducting Risk Surveys.
* Producing technical reports for the Aquaculture Department, the Insured and others.
* Providing support and assistance to an insured when a loss is occurring and ensure that the appropriate action is taken to mitigate losses.
* Reviewing and analysing trends and patterns in the Aquaculture industry to advise and guide business planning.
* Responsible for the knowledge transfer between insured farming companies to drive standards in the Aquaculture Industry
* Responsible for the recording, management and quality assurance of survey data on an in-house data base.
* Analysis of data produced by the department
* Providing general day-to-day technical support of existing Insured.
* Making desktop appraisals of new insurance proposals
* Providing support and technical advice to Underwriters, Claims Handlers in the Aquaculture Department, as well as others in NorthStandard.
About you
Skills/Qualifications/Experience
* Previous experience in the Aquaculture industry is essential, preferably including experience in the support industry.
* Educated to degree level or equivalent in an appropriate subject
* Ability to work as part of a team
* Excellent interpersonal and communication skills
* IT literate, including excellent working knowledge of MS Office and the ability to adapt to new systems.
* Able to travel at short notice.
* Full clean UK driving licence
* Working knowledge of fish farming data management systems.
* Efficient and effective administration skills, demonstrating an attention to detail concerning work produced.
* Good planning and organisational skills with experience handling demanding workloads.
* Experience of independent overseas travel.
* A curiosity and willingness to learn, to question the status quo to investigate and drive standards.
* Ability to influence and negotiate
* Highly proactive and self-motivated
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve.
We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
* 27 days annual leave + bank holidays (rising with length of service).
* An annual company bonus scheme.
* 2 volunteering days per year
* Private Medical Insurance.
* Life Insurance
* Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
* An onsite gym in our Newcastle office and much more...
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance and Other
* Industries
Insurance
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