Join to apply for the Senior Outlet Advisor role at Windrose Landscape Architecture
We are currently looking to recruit a Senior Outlet Advisor.
Working 40 hours a week, between 8:45am to 5:45pm, Monday Saturday (flexibility will be required).
The Senior Outlet Advisor is an essential role, They will be helping the Store Management team by overseeing daily operations of the clearance store and covering day-to-day tasks.
The successful candidate will be working in a busy clearance shop environment and warehouse to process our end of line products ready for sale in the clearance store and for sale via other Nisbets sales channels, along side this they will be expected to process orders for customers within the clearance store and assist customers in their product queries. The ideal person will be happy working face to face with customers but also happy to work in a warehouse environment.
Responsibilities
* Take a leading role in team task planning in Deputy Managers absence
* Responsible for cash management
* Treat all visitors to the store with respect and consideration to assess and approach difficult situations with the aim of a positive solution.
* Deliver first-class customer service in line with Nisbets expectations.
* Process all types of customer payment/refund transactions whilst adhering to policy.
* Process stock deliveries in clearance warehouse, including sorting and preparing products for sales by inspecting product quality, re-packing, labelling and pricing items, following the established processing guidelines.
* Take accountability for replenishing the shop floor with processed items, ensuring that store is fully stocked.
* Be accountable for adhering to all Heath and Safety policies and operational policies.
* Take ownership of contributing to sales targets and KPIs including revenue, margin and stock processing.
Capabilities, Skills and Experience Required
* Excellent customer service skills.
* Basic numeracy, literacy & IT skills.
* Great verbal and written communication.
* High level of flexibility.
* Strong attention to detail and organisational skills.
* Ability to work independently and as part of a team.
* Delegating and organising workload.
* Manual handling and lifting heavy items.
* Ability to stand, walk, and perform repetitive tasks for extended periods.
* Ability to work in a busy environment with varying temperatures.
* Previous experience in a retail or hospitality / warehouse environment.
* Familiarity with catering equipment is an advantage.
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UKs market leader today its always been our determination to hit whatever goal we set ourselves, no matter how big. And weve done it time and time again.
Were looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.
Were determined to take the next step. But we need your help to do it. Its all about you.
If youre looking for a forward-thinking business on which to leave your mark; where your work is valued; Where youll test your skills and then develop them further than you thought you could - Nisbets is for you.
Youll be pushing the boundaries with us, day in day out. Youll work in a fast-paced, ever changing environment. Youll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team youll be working in a family-owned business that isnt afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
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