Job Description
Contract Server Support Engineer – 24/7 Operations
Oxford – Fully Onsite
6–12 Month Contract
Competitive Day Rate
12-hour shifts | 4-on / 4-off | Days & Nights
A leading technology provider operating large-scale, always-on digital platforms is seeking experienced Contract Support Engineers to join its expanding 24/7 Support Centre. This role is ideal for engineers who thrive in fast-paced, mission-critical environments and enjoy solving complex technical issues across both infrastructure and application layers.
What you’ll be doing
* Monitoring and supporting enterprise Windows Server environments
* Responding to live production alerts and incidents across a 24/7 platform
* Performing system updates, patching schedules and ongoing maintenance
* Investigating application and infrastructure issues before escalating as needed
* Using tools such as PRTG, SolarWinds, Azure Monitor or similar monitoring suites
* Collaborating with 2nd line and dev teams to ensure smooth incident resolution
What we’re looking for
* Strong Microsoft Server background (AD, DNS, RDS, patching, Windows maintenance)
* Experience supporting high-availability or e-commerce systems (1000s of users)
* Familiarity with enterprise monitoring tools
* Previous 24/7 support or shift operations experience beneficial
* Must be able to commit to rotating 12-hour shifts (4-on / 4-off, days & nights)
* Reliable access to Oxford for onsite work on all shifts
Contract Details
* 6–12 month contract (extensions likely)
* Competitive day rate
If you’re an experienced Infrastructure or Platform Support Engineer looking for a technically engaging contract role within a 24/7 environment, apply now or get in touch for more information.