What you’ll be doing as a Food & Beverage Supervisor
1. Loving change and finding innovative ways to put a smile on every customer's face
2. Juggling customers in our bar and restaurant
3. Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
4. Inspiring your kitchen & bar operations teams to deliver memorable service across food & beverage, instilling trust in them to create an outstanding experience
5. Contributing towards delivering a consistently outstanding Food & Beverage service to all guests in our hotel
6. Developing your understanding on how to positively influence your P&L, whilst being savvy in your contribution to managing labour margins
7. Anticipating customers' needs and delivering a focus on enhancing customer experience.
What’ll make you a great fit for this Food & Beverage role
1. It doesn’t matter where you’ve gained your experience, as long as you have incredible customer service abilities and confidence to anticipate and deliver on guests' needs
2. You’ll enjoy using tech – we have lots of it to make your life easier and our guests' experience more seamless
3. You’ll love people – and as a result, have great interpersonal and communication skills
4. Details? You love them! You’ll be incredibly attentive with guests as a result
5. Flexible and able to remain focused on results under pressure and to challenging deadlines
6. Self-motivated and confident
7. Hard-working but FUN!
What’s in it for me?
1. Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
2. Family and Friends discounts in hotels across the Kew Green Hotels estate
3. International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
4. Parking on site for free
5. Meals for free on shift – hard work is hungry work!
6. Progression Room to grow, with opportunities across the UK and internationally
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