Overview
Location: On site / Whiteabbey, Newtownabbey BT37 9RT, UK. Job type: Permanent / Full-time. Sector and subsector: Medical & Healthcare | Management / Senior Appointments. Annual Salary range: from £30,000.00 to £32,000.00.
Join Our Team as a Community Care Manager in Whiteabbey. You will play a key role in shaping exceptional care within the community, supporting both our service users and the care teams who deliver life-changing support every day. You will lead with compassion, empower your team to succeed, and help us continuously improve the way we care.
Why Choose Connected Health
* Bonus: Up to £2000 a year KPI Bonus
* Recognition & Rewards: Employee of the Month, Quarter, and Year awards
* Career Growth: Ongoing training and professional development opportunities
* Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Key responsibilities and duties
* Maintain a solid relationship with the coordinator, working together on development and growth in the assigned area.
* Work towards business growth targets and KPI’s.
* Accountable for the provision of on-call telephone services in your area Monday to Sunday, ensuring effective management.
* Direct line management of area-specific Care Team, including weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
* Follow internal company process and procedure, liaising with the Finance and HR Team.
* Ensure regular communication on a team and individual basis.
* Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
* Manage and attend client reviews as required.
* Deal directly with Care Managers and Health Trusts as required.
* Manage the onboarding of new clients.
* Provide emergency care assistant cover as required.
* Report safeguarding / client issues to the direct Line Manager when required.
* Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management.
* Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
* Accountable for the quality and maintenance of Client care folders on a monthly basis, ensuring all details are up-to-date and that daily records are collected and filed monthly.
* Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
What we are looking for
* 3+ years’ experience in domiciliary care
* Full, valid UK driving licence and appropriate insurance for your vehicle for business purposes
* Experience Leading a team
* Previous experience creating rotas
* Using your initiative to make the lives of our service users better
* Think creatively to solve problems and overcome obstacles
* Be flexible and able to work in the community to cover sickness if needed
* Positive & Engaging
* Ability to build great working relationships
* Punctual & Reliable
* Committed to the health and social care career path
* Great at planning and organising their own workload
About us
At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. Our mission is to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
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