Night Support Worker Location Depaul Nelson Street, Belfast, BT15 1BH Contract Fixed term- 3 years Scope of Responsibility As a Night Worker at Depaul, you will provide vital support to women transitioning from prison into housing and their local communities during the night. This role is focused on ensuring that service users have access to emergency support and assistance during overnight hours. You will be responsible for responding to service users offering emotional support, addressing neighbourhood concerns, and ensuring the safety and wellbeing of individuals in accommodation. You will work in a response-based capacity, helping women manage any challenges or issues that may arise overnight, including housing difficulties, emotional distress, and neighbourhood-related concerns. Following Depaul's policies and procedures to ensure the health and safety of all service users throughout the night, Carry out regular checks to ensure that accommodation is safe and secure, reporting any issues that may arise. Respond appropriately to any emergency situations or incidents, ensuring the safety and welfare of service users is maintained at all times. Complete incident reports, wellbeing checks, and any other administrative tasks as required by Depaul’s policies and procedures. Ensure that all documentation is completed thoroughly and in line with confidentiality and data protection regulations. Participate in team meetings, case handovers, and training sessions to ensure a consistent and professional approach to service delivery. Your role will be crucial in providing a safe and supportive environment, and ensuring that service users can access the help they need during evening and night-time hours Person Requirements Essential: A Level 2 qualification in a social care field (such as NVQ or GCSEs) is required. At least 1 year’s paid experience working with vulnerable individuals, particularly in housing, community outreach, or support roles. Experience in crisis intervention and providing emotional support to individuals in distress is desirable. Skills: Strong interpersonal skills with the ability to build trusting relationships and provide effective emotional support Ability to remain calm and professional in potentially challenging or emergency situations. Good written and verbal communication skills to effectively document incidents and communicate with the team. Strong problem-solving skills, with the ability to make quick decisions and respond appropriately to incidents. Knowledge: A good understanding of housing issues, homelessness, and community integration. Knowledge of services available for vulnerable individuals, including statutory and voluntary resources. Understanding of crisis intervention, risk management, and safeguarding procedures. Awareness of Health and Safety guidelines and the importance of maintaining a safe service environment. Other Requirements: Ability to work independently and manage responsibilities during night shifts. Ability to work flexibly, including evenings and weekends, as part of a rota system. Commitment to Depaul’s values, including respect, empowerment, and service user participation. Enhanced DBS/Access NI check is required (a criminal record may not necessarily disqualify you, depending on the nature and circumstances). Depaul adheres to the Access NI code of practice with is available here: https://www.nidirect.gov.uk/publications/accessni-code-practice Working Environment: The role requires working directly with service users in their accommodation settings and the community during overnight hours. You will be expected to work overnight shifts as part of a flexible rota system, providing support during evenings, nights, and weekends. This Night Worker role is essential in ensuring that service users eel safe, supported, and empowered throughout the night, and you will play a critical role in their ongoing journey to recovery and integration. Closing date for applications: 30th APRIL 2026 Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.