JOIN THE TEAM
Are you a hospitality professional with a flair for delivering 5-star experiences and leading by example?
Join The Marcliffeas our Conference & Events Supervisor and take on a key role in delivering exceptional events, from elegant dinners and private hires to corporate meetings and functions. You'll be part of a close-knit and passionate Events team, working within one of Scotland's most prestigious luxury hotels.
This role reports to the Assistant Conference & Events Manager.
ABOUT MARCLIFFE
A couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. A country hideaway on the edge of the city steeped in stories. Marcliffe is an elevated, luxury Scottish 5-star hotel destination wrapped in warmth and wonder, where traditions are cherished and memories feel timeless. Situated on the doorstep of scenic Royal Deeside, the hotel offers the perfect place to explore the very best of Aberdeen and Aberdeenshire.
ABOUT THE ROLE
As Conference & Events Supervisor, you will:
* Supervise all Banqueting and Function Bar teams to deliver seamless, 5-star service
* Be present and hands-on during events to ensure smooth operations and guest satisfaction
* Collaborate with the Events team to coordinate schedules, updates, and team communications
* Create a positive and supportive work culture with a focus on training and team motivation
* Assist with event setup, guest interactions, and real-time problem solving
* Upsell and identify revenue opportunities during events
* Ensure adherence to Health & Safety, Food Hygiene, and licensing regulations
* Maintain high standards of cleanliness, presentation, and guest experience
* Run small events independently and confidently
* Oversee equipment, stock levels, and operational readiness
ABOUT YOU
* Proven experience supervising or coordinating both small and large-scale events within a high-quality hospitality environment
* Exceptional customer service ethos, with a keen eye for standards
* Energetic, hands-on and proactive leadership style
* Strong commercial awareness and business acumen
* Excellent communication, organisational and time management skills
* Professional presentation, with the ability to remain calm under pressure
* Personal Licence Holder (desirable)
* Health & Safety, Fire Warden and Food Hygiene training (or willingness to obtain)
* Values-driven approach aligned with our team culture of ownership, respect, passion and integrity
SALARY & BENEFITS
* £30 420 per annum
* Full-time, permanent position (45 hours per week, including breaks)
* Meals and uniform provided
* Gratuities via Tronc (monthly)
* Service Charge
* Employee discount
* On-site parking
* Employee of the Month programme
* Ongoing training and career progression opportunities
Schedule:
5 days from 7 – flexibility required based on business demands.
Work Authorisation:
United Kingdom (required) – all applicants must have the right to work in the UK.
Job Types: Full-time, Permanent
Pay: £30,420.00 per year
Ability to commute/relocate:
* Aberdeen AB15 9YA: reliably commute or plan to relocate before starting work (required)
Experience:
* Events management: 1 year (preferred)
* Luxury Hotel: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Aberdeen AB15 9YA (preferred)
Work Location: In person
Application deadline: 07/09/2025