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Hydraulic system operator

Reading (Berkshire)
Thames Water
Operator
Posted: 1 December
Offer description

What you’ll be doing

as a Hydraulic System Operator
1. Using our technology to identify problems before they happen and minimise disruption to customers.
2. Ensuring the water, we provide meets strict water quality standards to protect public health.
3. Providing technical guidance and advice during emergency work to prevent environmental damage and keep customers’ taps running.
4. Keeping two steps ahead of constantly changing supply and demand patterns, influenced by factors such as the weather, social behaviours and even pandemics.
5. Assessing incoming information from e-mails, phone calls, direct messaging, and the control room systems to ensure risks are identified and responded to in priority order and high-consequence risks are escalated to the incident team as soon as possible.

You will be based at Kemble Court in Green Park, Reading, located just off the M4 and a 20-minute bus ride from central Reading.

What you should bring to the role

6. A problem-solver who works well under pressure.
7. The ability to analyse and use data to make decisions, respond to problems and deliver operational outcomes.
8. IT literate (Microsoft Word, excel, outlook etc) and quick to embrace new digital tools.
9. Good numerical skills.
10. Have good communication and interpersonal skills for day-to-day liaison with colleagues, stakeholders, and customers.
11. Knowledge of SCADA and GIS systems would be advantageous, but not essential.
12. Experience in water treatment, networks and regulation would be advantageous, but not essential.

What’s in it for you?

You will be joining a team working together and supporting each other to deliver a critical service in a fast-paced environment. The Water Control Centre is a fun, fast-paced environment where no two days will be the same. You’ll be a key worker, helping to deliver life’s essential service and making a real difference to millions of customers, the environment and public health each day.

This role involves working 12-hour shifts day and night on a shift pattern involving 14 days on, and 28 days off spread over a 6-week period (to be discussed further during the application process), ensuring a great work-life balance.

13. Competitive salary from £29,040 to £35,000 per annum, depending on skills and experience. A full training and development programme is provided to ensure you feel confident in the role, and great opportunities for career progression.
14. Annual Leave is 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
15. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
16. Personal Medical Assessments – Open to all once a year.
17. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

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