We are recruiting professional and reliable Relief SIA Licensed Security Officers (DS) to join our team at a busy casino venue in Gloucester.
This is an indoor, customer-facing role requiring strong situational awareness, excellent conduct, and confident enforcement of casino policies.
We are flexible on shift patterns and will build the rota based on the successful applicants.
Shift Patterns
We are looking for officers who can work beyond weekends, with availability for nights across the week.
Shift pattern will be 23:00 - 07:00.
Officers must arrive 15 minutes early for handover.
Key Duties
* Monitoring gaming areas and maintaining a safe, secure casino environment
* Conducting regular patrols throughout the premises
* Observing and reporting suspicious behaviour
* Supporting staff with incidents, disputes, or customer concerns
* Enforcing casino entry policies
* Refusing entry to intoxicated or disruptive individuals
* Monitoring property and equipment, reporting faults
* Logging all incidents accurately in the C247 app and site logbook
Essential Requirements
* Valid SIA Licence: Door Supervisor (DS)
* Must have good English
* Previous experience in casinos, hospitality, or busy public venues preferred
* Excellent communication and conflict management skills
* Smart, professional appearance: white shirt, black trousers, smart shoes
* Confident using radios and mobile reporting systems
* Calm, polite, and professional under pressure
What We're Looking For
* Strong presence and sharp observational skills
* Someone confident enforcing policies respectfully and professionally
* A reliable team player with excellent customer service
* Pride in appearance, conduct, and punctuality
Job Types: Part-time, Temporary
Pay: From £12.21 per hour
Benefits:
* Company pension
* Flexitime
Work Location: In person