What are we looking for?
We are seeking a dynamic and experienced Store Manager to lead our retail team in our store within Gloucester Quays Outlet. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the Store Manager, you will be responsible for overseeing daily operations, ensuring the store meets its sales targets, and fostering a positive work environment. Your ability to communicate effectively and manage a diverse team will be crucial in driving the success of our store. The working week is a minimum of 40 hours. Overtime is paid at your normal hourly rate. This position does require flexibility to work at least one day at the weekend and some late night trading hours, normally no later than 8:30pm.
Who are Beauty Outlet?
We are the fastest growing beauty business in the UK. Our vision is simple: to deliver the widest choice of beauty products available at the most competitive prices. We are relevant, fast moving and have an acute awareness of trend.
Beauty Outlet caters for all ages and our teams are trained in offering tailored advice for personal needs. We make a difference to how people look and feel and are committed to a 'wow; customer experience.
Responsibilities
* Oversee daily store operations and ensure compliance with company policies and procedures.
* Lead, motivate, and develop a high-performing team to achieve sales goals and enhance customer satisfaction.
* Manage inventory levels, including ordering stock and conducting regular audits to maintain optimal stock levels.
* Implement effective merchandising strategies to maximise sales opportunities and enhance the shopping experience.
* Monitor sales performance identifying trends and areas for improvement.
* Ensure a clean, safe, and organised store environment for both customers and staff.
* Handle customer inquiries, complaints, and feedback in a professional manner to maintain high levels of customer satisfaction.
* Conduct staff training sessions on product knowledge, sales techniques, and customer service best practices.
Skills
* Strong time management skills with the ability to prioritise tasks effectively.
* Proven experience in retail management with a track record of achieving sales targets.
* Exceptional leadership skills to inspire and guide team members towards success.
* Excellent administrative abilities to manage documentation and reporting efficiently.
* Proficient in team management with a focus on fostering collaboration and communication among staff.
* Ability to communicate clearly and effectively with customers and team members at all levels.
* Experience in sales management is desirable to drive revenue growth within the store.
Whats on offer?
Once you are part of our team, you will be rewarded with:
* Wages paid weekly
* Worked hours paid by the hour, so all overtime gets paid, giving you the opportunity to earn more, the more you work
* 28 days holiday per year, increasing after 5 years service
* Birthday Bonus after 3 years service
* Employee discount
* Health Assured - Assistance Programme
* 6 month probation, if KPIs are being met after this period, opportunity to increase hourly rate of pay
If you are passionate about retail management and possess the skills required to lead a successful team, we encourage you to apply for this exciting opportunity as a Store Manager.
Job Types: Full-time, Permanent
Pay: £28,704.00-£29,120.00 per year
Benefits:
* Bereavement leave
* Employee discount
* Free flu jabs
* Health & wellbeing programme
* Referral programme
Application question(s):
* What days/hours are you able to work?
* How many team members have you managed previously?
* What is your current notice period?
* Are you able to commit to working a minimum of 40 hours per week?
* Are you able to commit to working at least one day at the weekend?
Experience:
* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 2 years (preferred)
Work Location: In person