£23.69 to £26.55 per hour, £26.55 per Hour
Contract Type:
Contract
Hours:
Full time
Disability Confident:
No
Closing Date:
19/03/2026
About this job
Location: Birmingham - 2-3 days per week on-site required Contract: Initial 6-month contract About the Role Hays are delighted to be supporting a local council in recruiting a Delivery Manager to lead the transformation of their Digital Mail Centre.
This is an exciting opportunity to play a key role in a high-profile programme that supports stakeholders across the council.We are looking for an experienced Delivery Manager with a strong understanding of digital mail centre operations, alongside the technical capability to support the delivery of a complex, multi-team transformation.
Key Responsibilities
* Accountable for the delivery of complex projects, products, and services-often involving multiple teams and carrying high technical or political risk.
* Lead end-to-end delivery of digital products and services, from inception through the full lifecycle into continuous support.
* Apply modern project management principles, ensuring the council makes the best use of data, digital tools, and technology.
* Deliver projects with investment budgets exceeding £5m, acting as the escalation point to resolve issues, mitigate risks, and manage dependencies, commercials, budgets, and resourcing.
* Plan and manage agile or traditional project delivery over 12-month cycles, influencing stakeholders and adapting priorities as needed.
* Collaborate across functions to ensure strong business cases, prioritisation, funding, and resource allocation.
* Champion agile delivery across the organisation-acting as an ambassador for agile methodologies and modern digital practices.
* Lead backlog delivery from inception to deployment, ensuring product features meet user needs, business requirements, and operational considerations.
* Play an active role in the organisation's transition toward agile ways of working, coaching and supporting teams.
* Manage project budgets, ensuring cost-effectiveness and continuously driving improvements in productivity and technology efficiency.
About You
* Experience delivering complex, multidisciplinary digital projects
* Strong stakeholder management skills
* Technical understanding of digital mail centre operations
* A background in agile delivery
* Confidence managing risks, budgets, and delivery timelines
If you're passionate about driving digital transformation and want to help shape the future of a key council service, please send your updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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