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Staffordshire County Council offers a great opportunity to join our team, delivering a first‑class customer focused service in a busy and demanding public library environment. This role provides an essential service delivering a range of library services to the public including face‑to‑face customer enquiries, joining new members, helping people to find information and use the internet, delivering events and activities, and providing other county council services such as processing bus passes and blue badges.
The role requires weekend and evening working and travel to other libraries to provide cover.
Working Hours
Library Assistant Week 1
* Monday 9:00‑17:00 – 7 hours
* Tuesday 12:30‑20:00 (1/2 hr unpaid break) – 7 hours
* Thursday 8:50‑17:00 – 7 hrs 10 mins
* Friday 8:50‑17:00 – 7 hrs 10 mins
* Saturday 9:20‑16:00 – 6 hrs 10 mins
* Total: 34 hrs 30 mins
Week 2
* Monday 9:00‑17:00 – 7 hours
* Tuesday 12:20‑20:00 (1/2 hr unpaid break) – 7 hrs 10 mins
* Thursday 8:50‑17:00 – 7 hrs 10 mins
* Friday 8:50‑17:00 – 7 hrs 10 mins
* Total: 28 hrs 30 mins
Average 31.5 hrs per week.
Main Responsibilities
* Helping customers find the information and resources they need.
* Providing essential digital support to customers using computers within the libraries or accessing e‑services.
* Supporting projects and activities for all ages.
* Promoting library stock, services and events through social media and outreach events.
* Sales and cash handling.
* Opening and locking up the Library.
* Performing a degree of manual handling.
Ideal Candidate
* Good time management skills.
* Ability to work effectively as part of a team.
* A passion for working with and helping customers of all ages from across the whole community, face‑to‑face.
* High level of self‑motivation and ability to work on own initiative.
* Personal drive, confidence and enthusiasm.
* Flexibility and adaptability.
* An interest in working with children, delivering activities such as rhyme and story times.
Interviews will be held during the week starting 1st December 2025.
For an informal chat about the role please contact Sharon Pitt, On‑site Supervisor at: sharon.pitt@staffordshire.gov.uk.
Please note we reserve the right to close this advert early if we receive a high volume of applications, so please don't delay submitting your application if interested.
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Equal Opportunities
Staffordshire County Council is an equal opportunities organisation and a disability confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a disability confident employer, a gold award armed forces employer, and our commitment to supporting care leavers – we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
The position requires a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.
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