Job Title: Sales Advisor
Job Type: Full-time, Permanent
Salary: Competitive + Profit Share
Location: UK Plumbing Supplies – Crossling Newcastle upon Tyne NE6 5XA
About Us:
At Crossling, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That's because we give them autonomy and ownership - not a one-size-fits-all script.
Job Overview:
We're looking for a Sales Advisor to join our site at Crossling, Newcastle upon Tyne and be the face of our business to local tradespeople, contractors, and walk-in customers. You'll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site's success.
Key Responsibilities:
· Serving trade and cash customer handling complex customer accounts as well as serving on the trade counter.
· Providing advice, building quotes, and managing trade accounts
· Offering technical product knowledge and solutions
· Keeping the shop floor and stock areas organised and well supplied
· Engage with management on stock selection, displays, and pricing
· Supporting customer deliveries including picking and packing
· Creating strong relationships with regular customers
· Supporting business development efforts by identifying and re-engaging lower-spend accounts
What We're Looking For:
· Strong customer-facing background in a plumbing & heating, DIY, or builders' merchant environment
· A full clean driving license
· Customer-first attitude and confident communication
· Ability to manage pricing, product ordering, and local decision-making
· Comfortable working in a fast-paced, hands-on retail space
· A team player who takes pride in good service and a tidy space
What You'll Get:
· Competitive salary + profit share scheme
· Full training on products and systems
· Real autonomy in how you run the counter and interact with customers
· The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click 'Apply Now' to join one of the UK's most trusted names in plumbing & heating sales.
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Profit sharing
* Sick pay
Experience:
* Sales Advisor : 1 year (required)
Licence/Certification:
* DRIVER'S LICENSE (required)
Work Location: In person