Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. So, if you are an innovator and love to find creative solutions to challenges, are passionate about helping customers provide exceptional service and a great team player, then you should consider working here at Eckoh.
Job Role: This is an opportunity to join Eckoh’s Cloud Native Platform team as a Senior Cloud Engineer. The role will operate with a focus developing new cloud systems to support Eckoh’s long term product roadmap and the development teams delivering it.
This is a fantastic opportunity for a skilled developer to operate in a constantly changing dynamic environment building cutting edge applications and systems in a Cloud Native company
The position as a current focus towards AWS however the successful candidate should be able to user their skills to work in a true multi cloud environment.
Key aspects of this role include:
· Work within AWS to architect and operate highly available, secure production services using Cloud Native best practices.
· Create, analyse, and improve automations, pipelines, and workflows.
· Embody the ideals of a security first culture and DevSecOps.
· Debug complex issues in systems spanning multiple components.
· Researching, learning, and suggesting new systems to add to the core platform stack.
· Contribute to technical training sessions and developer learning forums.
· Support other teams in their DevOps and Cloud native transitions.
Skills / Requirements:
· 5+ years development experience including 3+ years developing applications and systems in a cloud environment.
· Full stack development experience including a core language e.g. NodeJS, Typescript, Python and a front-end discipline e.g. react or Nuxt.
· Expert familiarity with Kubernetes and Serverless technologies.
· Demonstrable experience architecting enterprise business solutions.
· Experience with Continuous Integration and Deployment tooling (CICD Pipeline, GitLab, GitOps, ArgoCD). Experience with docker and containerization.
· Expert familiarity with scripting languages (bash/python) and security best practice etc.
· Experience with observability and monitoring solutions and how these are applied and configured e.g. Splunk, Prometheus, Grafana, Open Tracing.
· Experience debugging and maintain complex systems.
Highly advantageous knowledge and experience:
· Experience in modern development methodologies / strategies e.g. Agile methods, DevSecOps best practices etc.
· Experience with deployment tools like Kustomize, Helm, Serverless framework.
· Skilled in modern software design (e.g. self-descriptive API’s, Composable UI etc)
· Familiarity with enterprise infrastructure e.g. Load balancing, Network segmentation, IP configuration, transit gateways, routing.
· Usage and understanding of K8s networking and mesh tooling (Istio, Calico)
· Experience in Kafka and associated applications (Kafka Connect, KSQLDB etc.)
· Expert skills in database management and design.
What do we do?
Eckoh’s Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our cloud platforms and protected by multiple patents, remove customer’s sensitive personal and payment data from client’s contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction.
Our culture: Our values sit at the heart of the culture at Eckoh:
We encourage and support everyone to grow with Eckoh
We challenge, listen, and are open minded to change and suggestions from others,
As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients,
We take personal_ ownership _to strive for excellence in whatever we do,
We are welcoming, embrace diversity and respect each other in a spirit of true humanity
Our Vision:
We care about making the world secure and we believe everyone should be able to trust every brand and engage without risk.
Our benefits
· 25 days holiday and increases with Los
· Excellent Share Incentive Scheme
· Life insurance
· Simply Health scheme
· Access to group Bupa membership scheme.
· Pension scheme
· Discretionary annual bonus
· Employee Recognition schemes
· Free tea, coffee, fresh fruit and snacks
· Relaxation floor (lunch area, quiet room, pool table, Xbox)
· Well-being initiatives, such as in-house Reflexology and Sports Massage
· Discounted offers
· Team days and Volunteering events
· Christmas & summer company events
· Focused on education and training (conference attendance, higher education sponsorship)
Join Us!
Eckoh is full of friendly, energetic, innovative, and creative individuals, who are proud to be a part of our unique success story.
So, if you want to join a fantastic team, dedicated to delivering a world class service to enterprise level clients, then you should consider working here at Eckoh.
Job Types: Full-time, Permanent
Pay: £70,000.00-£90,000.00 per year
Benefits:
* Bereavement leave
* Casual dress
* Company events
* Cycle to work scheme
* Enhanced maternity leave
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Referral programme
* Sick pay
* Work from home
Schedule:
* Monday to Friday
Supplemental pay types:
* Yearly bonus
Work Location: Remote
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