Growth Account Manager - Software £50,000 base + £35,000 OTE (uncapped)
This is a fantastic opportunity to join a market leader with the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and generating £35m+ in revenue - built largely from inbound demand.
With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function. If you love nurturing relationships, finding win‑win expansion paths, and making an impact in a fast‑scaling tech business, this is for you.
The Opportunity
As a Customer Growth Account Manager, you’ll own a sizeable portfolio of around 200 existing customers. You’ll be their primary point of contact - building trust, guiding renewals, and uncovering expansion opportunities through thoughtful upsell and cross‑sell. You’ll coordinate across Sales, Product, and Operations, and you’ll keep a crisp, data‑driven handle on your pipeline in Salesforce. Conversations are warm, the focus is on value, outcomes, and long‑term partnerships.
What You’ll Do
* Own & nurture a portfolio of 200+ accounts, maintaining a clean, accurate, and up‑to‑date pipeline in Salesforce.
* Forecast accurately across renewals and expansions and work your pipeline to help the team hit monthly revenue targets.
* Lead renewals end‑to‑end, address objections early, and proactively reduce churn to keep customers satisfied and loyal.
* Grow revenue within accounts through relevant upsell and cross‑sell strategies aligned to customer objectives.
* Create territory plans & account maps for strategic customers; prioritize opportunities by close date, deal size, and fit.
* Collaborate cross‑functionally with Sales, Product, and Ops; share client insights and market trends to shape roadmaps.
You’ll be joining a high‑trust, high‑standards team where you’ll contribute ideas, support peers, and continuously improve our processes.
What You’ll Bring
* Warm, empathetic communication - you build rapport quickly and manage stakeholder expectations with confidence.
* 2-3 years Sales experience as a minimum
* 3 days hybrid Central London
* Proven negotiation & objection‑handling skills with a customer‑first mindset.
* Commercial intuition - grasp of sales strategies, customer needs, and basic market analysis.
* Pipeline discipline - you prioritize by impact (close date, ARR, likelihood) and maintain spotless CRM hygiene.
Why Join Us
* Uncapped earnings: £50k base + £35k OTE, uncapped.
* Real impact: You’ll deepen relationships across a loyal, global customer base with strong inbound momentum.
* Momentum & innovation: New product suite, strong brand, and leadership position in our category.
* Growth environment: Structured onboarding, ongoing training, and room to expand your scope as we scale fast.
* No corporate drag: A pragmatic, product‑led culture focused on outcomes and customer value.
Apply now.