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Inspired by the vibrant late-night cultures of New York and London, complete with the undertones of Parisian chic, STEREO offers a masterfully curated mix of music, food, and drinks. STEREO features an extensive drinks menu, American inspired culinary bar classics, and an eclectic and dynamic music programme. The bar offering sees local products from Partizan Brewery and Thames Distillers (including a STEREO house vodka & gin). The music ties it all together, with a rotating series of resident DJs and curated one-off performances.
Job: Bar Manager
Role:
Lead our high-energy bar team to deliver
exceptional experiences, drive revenue, and maintain a vibrant, top-tier
atmosphere.
KEY OBJECTIVES:
* Elevate the Beverage Experience:
* Craft and execute innovative, seasonal
cocktail menus, ensuring consistent, high-quality drinks.
* Maintain immaculate bar operations,
prioritizing speed, efficiency, and a "no-pretension,
all-pleasure" vibe.
* Maximize revenue through strategic menu
design and proactive upselling.
* Lead a High-Performance Team:
* Recruit, train, and inspire a passionate bar
team, fostering a positive and engaging work environment.
* Manage team schedules, performance, and
development, ensuring optimal staffing and retention.
* Enforce all legal compliance (health &
safety, labour laws) and establish clear opening/closing procedures.
* Operational Excellence:
* Oversee all inventory management (alcohol,
supplies, glassware), ensuring accurate stock levels and cost control.
* Maintain a pristine and safe bar environment,
adhering to all F&B regulations.
* Proactively manage maintenance and repairs,
reporting issues to the GM.
* Achieve annual and quarterly financial
targets in relation to EBITDA.
* Guest Experience & Brand Ambassador:
* Deliver exceptional customer service,
resolving complaints and creating a welcoming atmosphere.
* Act as a brand ambassador, embodying our
club's unique style and energy.
* Achieve member retention targets.
* Strategic Collaboration:
* Collaborate with the Bar Production
Coordinator on inventory and ordering.
* Participate in management meetings,
contributing to strategic decisions.
* Achieve staff retention targets.
* Achieve excellent health and safety audit
scores.
RESPONSIBILITIES:
* Menu creation and execution (seasonal
updates).
* Inventory management and ordering.
* Team recruitment, training, scheduling, and
performance management.
* Customer service and complaint resolution.
* Bar maintenance and cleanliness.
* Financial reporting and analysis.
* Compliance with all legal and safety
standards.
* Mystery shopper reporting and staff
development.
* House Tonic program maintenance and training.
SKILLS AND EXPERIENCE:
* 3-5+ years of experience in a high-volume,
late-night bar environment.
* Proven ability to lead and motivate a team.
* Exceptional cocktail knowledge and creativity.
* Strong organizational and communication
skills.
* Excellent customer service and problem-solving
abilities.
* Proficiency in inventory management and POS
systems
* Personal license holder.
* Strong attention to detail.
* Excellent interpersonal skill.
* Ability to work and maximise relationships
within a diverse team.
WHAT IT IS LIKE TO WORK FOR US?
* Staff discounts and benefits.
* On
the job and personalised training to develop the technical and managerial
skills necessary to develop a clear career path.
* Possibility of inner company mobility within our
foreign venues such as Italy, France, Spain or Switzerland.
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