Administration & Business Support Officer Leeds (Monday-Friday, 8:30am-5:00pm) £27,000 - £31,000 (depending on experience) About the Role We are looking for an organised, proactive Administration & Business Support Officer to provide high-quality administrative and business support to senior leaders and technical teams. This role is ideal for someone who thrives in a busy office environment, enjoys variety, and takes pride in delivering accurate, professional work. Confidentiality is essential, as you will regularly handle sensitive information and internal documentation. Key Responsibilities General Administration Provide day-to-day support to directors and technical teams (e.g., booking travel, ordering equipment, archiving files). Handle incoming telephone calls professionally, providing information where appropriate. Prepare and format documents to a high standard. Maintain records including staff holidays, sickness, and project documentation. Set up new projects in internal systems and trackers. Quality & Compliance Support internal audits in line with ISO 9001 quality processes. Maintain training and CPD records; arrange training where required. Manage DBS checks and compliance-related renewals (e.g., accreditation portals). Co-ordinate equipment calibration and maintain records. Marketing & Bids Support marketing activities including social media content and events. Update staff CVs and prepare case studies. Assist with bid and tender preparation and manage online procurement platforms. Additional Duties Contribute to team meetings and continuous improvement. Follow all office and quality procedures. Maintain a professional and confidential approach at all times. Skills & Experience Essential Strong administrative background with excellent organisational skills. High accuracy in document preparation, typing and data entry. Confident communicator with a professional telephone manner. Competent using Microsoft Office (Word, Excel, Outlook, PowerPoint). Good numeracy skills and confidence working with figures. Ability to prioritise workload and multitask effectively. Team player with the ability to use initiative. Desirable Experience with finance or accounts software (e.g., Sage 50). Experience supporting audit, compliance, or quality processes. Previous experience working on bids/tenders is an advantage. Benefits 27 days annual leave (rising with length of service). Private medical insurance (after probation). Death in service benefit (4× salary, after probation). Workplace pension scheme. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.