Job Title: Planner (Social Housing)
Location: Thame, Oxford
Contract: Temp to Perm
Rate: £17 p/hr
We are currently recruiting on behalf of our client for an experienced Planner.
This is a fantastic opportunity for a planner who has previously worked within social housing repairs, maintenance, or planned works and understands the fast-paced, reactive nature of this sector.
The Role
As Planner, you will be responsible for scheduling and coordinating repairs and maintenance works within occupied social housing properties. You will act as a key link between residents, operatives, supervisors, and clients to ensure appointments are efficiently managed and service levels are maintained.
Key Responsibilities
* Scheduling reactive and planned maintenance works for operatives
* Managing diaries to maximise productivity and meet SLAs
* Coordinating emergency and urgent repairs
* Liaising with residents to confirm and rearrange appointments
* Monitoring job progress and updating systems in real time
* Ensuring compliance with client KPIs and contractual targets
* Handling high volumes of calls and planning requests
* Supporting supervisors with resource allocation
Essential Requirements
* Experience scheduling operatives in a fast-paced environment
* Strong understanding of KPIs and service level agreements within social housing
* Excellent communication skills, particularly when dealing with residents
* Strong IT skills and experience using scheduling systems
* Highly organised with the ability to prioritise urgent works
* Available for a long-term temporary assignment
What’s on Offer
* Long-term opportunity with stability
* Competitive hourly rate dependent on experience
* Immediate start available
* Supportive team environment
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