Sales Assistant/ Customer Sales Assistant - Spider is advertising on behalf of a trusted local builders' merchant who are looking for full-time, good all round, permanent Customer Sales Assistant to join their team in Woodbridge, Suffolk. Fantastic company benefits include: Competitive Salary: On offer is a salary from £30,000 (depending on experience) Holiday: 22 days annual leave plus bank holidays. Pension: company pension scheme available. About the role: As the Customer Sales Assistant you will work as part of a small team, although primarily based in the office you will get an opportunity to work across all parts of the business. Ensuring the smooth and safe movement of products throughout the branch. Working hours for this role are: 7:30am - 5:00pm Monday to Friday, with 1 hour for lunch and working alternate Saturday 8am - 12pm. Key Duties include: Handling incoming calls within the sales office while delivering a high standard of customer service. Preparing quotes, generating proactive sales, managing enquiries, processing orders, ordering stock and offering product advice and guidance. Assisting with daily trade counter enquiries, including sales, customer service, and promoting stock lines and supplier products. Supporting in the yard, to cover holidays and sickness About you As the successful Customer Sales Assistant, you will ideally have a background in the builders; merchant sector, although training will be provided to the right candidate, with prior experience of working in a warehouse/ yard environment. You will be friendly, outgoing and happy to communicate face to face with customers and build strong relationships. Able to multitask effectively, maintain a professional yet approachable manner, and have strong skills in English, Maths, and IT systems, along with excellent attention to detail. Ideally you will hold a forklift licence or be willing to be trained. About them: They are a trusted local builders' merchant serving both trade professionals and DIY customers with a wide range of construction and landscaping materials. Known for competitive pricing, reliable delivery services, and knowledgeable staff, the business supports projects of all sizes across the Suffolk area, offering convenient collection and customer-focused service If you have the relevant skills and experience for this Customer Sales Assistant role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. Additional keywords: Internal Sales, Sales Executive, Customer Service, Account Management, Order Processing, Quotations, Trade Counter Sales, Builders Merchant, Wholesale, CRM Systems, Product Knowledge, forklift, warehouse This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.