We are looking for a compassionate, reliable, and patient Personal Assistant to support an individual living with personality disorders and complex emotional needs. This is a deeply rewarding role focused on building a trusting, consistent relationship with the service user, helping them to navigate daily life while maintaining their independence and dignity. Key Responsibilities: * Provide one-to-one support, both emotional and practical, in a trauma-informed and person-centred manner * Assist with daily living activities such as cooking, cleaning, shopping, and attending appointments * Support the service user in managing routines and developing coping strategies * Promote self-care, independence, and positive social interaction * Accompany the service user to social and community activities, as appropriate * Be a consistent and calming presence, especially during times of distress or emotional dysregulation * Work collaboratively with mental health professionals and support networks where required * Maintain clear and confidential records of daily activities, incidents, and progress * Adhere to safeguarding protocols and health & safety regulations Person Specification: Essential: * Genuine empathy, patience, and non-judgmental attitude * Strong communication and interpersonal skills * Experience supporting individuals with mental health conditions, particularly personality disorders * Ability to remain calm under pressure and respond to crisis situations appropriately * Flexibility, reliability, and a proactive approach * Understanding of confidentiality, boundaries, and safeguarding * Must be flexible as this is a mix of days and nights, weekdays and weekends Desirable: * Knowledge of DID, trauma-informed practice, or mental health first aid * Previous experience working in a care or support setting * Driver’s license and access to a vehicle (if transport is required) Additional Information: * Full training and ongoing support will be provided * This role may involve lone working and requires emotional resilience * An enhanced DBS check will be required before employment