Location: East Kent
Salary: A GBP 24,000 per annum plus benefits
Vacancy Type: Permanent, Full Time
We are currently recruiting for a Housing Support Coordinator in East Kent.
Role / Team overview
You will support adults (18+) with drug and alcohol issues who are at risk of homelessness. This community-based role across East Kent involves managing a small, high-need caseload, providing flexible and trauma-informed support.
You will coordinate access to housing, health, and recovery services by liaising with housing workers, healthcare providers, and other partners to ensure holistic support. The role offers transitional support until individuals are settled in permanent accommodation.
Aligned with Forward Trust's mission to empower individuals to break cycles of addiction and crime, you will work in line with our values of Empowerment, Collaboration, Resilience, and Innovation. You will contribute to service targets, particularly measuring client outcomes, and maintain strong relationships with local agencies to deliver joined-up care.
Key responsibilities
* Complete housing assessments to prevent homelessness and help clients sustain tenancies.
* Offer practical and emotional support, empowering clients to find and maintain housing.
* Coordinate with councils, housing providers, and support services to meet client needs.
* Build knowledge of housing through co-location with housing teams and relevant training.
* Support clients in managing finances and maintaining rent payments.
* Occasional travel to attend team, departmental, and other meetings.
* Take on other reasonable tasks as assigned by Line Manager.
The ideal candidate will have
* A strong understanding of the needs of people who are rough sleeping or experiencing housing instability.
* In-depth knowledge of at least one area: substance misuse, alcohol misuse, or mental health.
* Awareness of complex and multiple needs and barriers to engagement.
* Understanding of supported housing systems and tenancy sustainment.
* Knowledge of safeguarding procedures for vulnerable adults.
* Familiarity with local services and geography (East Kent preferred).
* Experience supporting rough sleepers or delivering outreach services.
* A background in social care, housing, or substance misuse settings.
About Us
We are The Forward Trust, a social enterprise with charitable status that empowers people to break the cycles of crime and addiction to move forward with their lives. For over 25 years, we have supported thousands of individuals to build positive lives, including employment, family, and community engagement. We believe in the potential for lasting change.
Benefits
We are committed to our cause and the wellbeing of our employees. Benefits include:
* Flexible working
* Training and development opportunities
* Optional Simply Health Cashback Scheme
* Season Ticket Loan Scheme
* Cycle to Work Scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 Wellbeing Days (pro-rated for part-time employees)
* Access to Blue Light Card
* 25 days annual leave (rising to 30 with service) plus Bank Holidays
* Contributory Pension Scheme (employer matched contributions of up to 6% in first two years, up to 9% thereafter)
* Death in Service Payment (2x annual salary)
* Critical Illness Insurance (subject to criteria)
Diversity at Forward Trust
We are committed to providing opportunities for everyone and fostering a diverse team with a range of lived and professional experiences.
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