About The Role
Lincolnshire Fire and Rescue are a forward-thinking organisation, working with partners and communities to continually improve the services we provide and ensure we deliver the best possible outcomes for the people of Lincolnshire. The Service is committed to developing innovative, efficient and evidence-based ways of working, using data, insight and collaboration to drive continuous improvement across all areas of service delivery.
The Continuous Improvement Support Officer will play a key role in supporting organisational development, service improvement activity and the delivery of strategic priorities across the Service. Working closely with departments and managers across LFR, the successful candidate will help identify opportunities for improvement, support change initiatives and promote a culture of learning, innovation and best practice.
The successful candidate will support the coordination and monitoring of improvement activities, helping to ensure projects and initiatives are aligned to organisational priorities and deliver measurable benefits. They will contribute to the sharing of best practice across the Service, supporting collaboration between departments and promoting a positive culture that embraces continuous improvement and organisational learning.
Reporting to the Continuous Improvement Manager and relevant strategic lead, the post holder will provide timely updates on improvement activity, emerging risks and areas for development. As part of a collaborative and supportive working environment, the individual will contribute to wider organisational change and help influence positive outcomes for staff, partners and the communities we serve.
Values
We’re looking for candidates who align with our values‑‑Putting communities first, Integrity, Dignity and Respect, Leadership, Equality, Diversity and Inclusion.
Data Collection
All application and selection data will be collected and reviewed to ensure a fair process and to identify areas where additional support may be necessary.
Reasonable Adjustment Requests
For candidates with neuro‑divergence and disabilities, the process will operate a system of reasonable adjustments to those applicable parts to enable these candidates’ full access to the process whilst ensuring that the assessment process remains valid. Applications for reasonable adjustments should be made clear on the application form.
Disclosures and Barred Services
Please be advised that the Rehabilitation of Offenders Act 1974 now includes the requirement for Fire and Rescue Service employees to have a standard DBS check as a minimum. This legislation change applies to all Fire Services across the country and the process aims to help safeguard colleagues and communities. This role will require an enhanced DBS check. As a service we are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Equal Opportunities
At Lincolnshire Fire and Rescue we are committed to fostering a diverse, inclusive and equitable workplace where all employees feel valued, respected and empowered to contribute their unique perspectives. We believe that diversity in backgrounds, experiences and ideas drives innovation and strengthens our ability to work together for safer communities. We welcome and encourage applications from sections of the community that are currently underrepresented at LFR.
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