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Business Centre Manager, Serviced Office Space full-time role, Watford, Hertfordshire
Client:
UBC Flexible Offices
Location:
Watford, Hertfordshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Company Description
UBC is a leading provider of flexible workspace solutions in the UK, offering serviced offices, managed offices, co-working spaces, virtual offices, and meeting room facilities. Located in prime business areas nationwide, UBC caters to small to medium businesses with customizable office spaces and all-inclusive billing.
Role Description
We are seeking a dynamic Business Centre Manager for our Watford location. This full-time, on-site role involves working with a customer service assistant. You will be the face of our business centre, responsible for driving occupancy and ensuring smooth daily operations of our serviced offices.
Key Responsibilities:
* Business Development: Promote the business locally, prospect new clients, and build community relationships.
* Customer Service: Provide exceptional service, addressing client needs promptly and professionally.
* Facility Management: Oversee maintenance and upkeep, ensuring safety and efficiency.
* Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
* Marketing: Implement local marketing strategies and network to attract and retain tenants.
Skills and Experience:
* Experience: Management experience in workspace, hospitality, property, or retail sectors is advantageous. Candidates with supporting roles and readiness for promotion are also welcome.
* Customer Service: Strong skills with the ability to handle difficult situations gracefully.
* Organisational Skills: Highly organised with excellent administrative capabilities.
* Sales and Marketing: Proficiency in prospecting and local marketing techniques.
* Communication: Excellent interpersonal skills.
* Multitasking: Ability to prioritise effectively in a fast-paced environment.
* Technical Skills: Proficiency in Microsoft Office and office management software.
* Compliance: Knowledge of health and safety regulations.
What We Offer:
* A supportive, collaborative team environment.
* Opportunities for professional growth.
* Competitive salary and benefits.
If you are passionate about customer service and business development, we look forward to hearing from you!
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