Overview
Are you looking for a new and exciting position to support patient pathways and clinical excellence?
Position
Band 2 Dental Outpatient Support Worker
1.0 WTE / 37.5 hours per week (Monday to Saturday, 8am – 8pm). The post-holder must be flexible as travel to other sites/locations within the division may be required.
About the Department
We are a multi‑disciplinary team that carry out a variety of orthodontic treatment, including fixed & removable appliances with pre‑ and post‑surgical intervention from various locations across Birmingham & Black Country. Our orthodontic service operates from Birmingham Dental Hospital and Glebefields Health Centre.
Responsibilities
1. Contribute to the overall delivery of patient care within the department.
2. Help to move and handle patients to maximize their physical comfort and enhance their outpatient experience.
3. Ensure that all visitors to the department are approached in a helpful and welcoming manner and referred to the most appropriate person to answer any queries.
4. Respect diverse cultural, ethnic and religious preferences of patients to promote equality in care and service delivery.
5. Carry out delegated tasks, in which competency has been assessed, relating to the monitoring of patients – including taking a temperature, vital observations, respiration rates and the collection of specimens.
6. Assist in maintaining the cleanliness and tidiness of the department, adhering to infection control principles in line with trust policy.
7. Actively promote positive patient care, ensuring that information from the telephone or personal enquiries is handled politely and referred to the most appropriate person.
8. Actively participate in and contribute to department meetings to maintain effective communication within the team.
9. Contribute to the safety of patients and the department environment by reporting all incidents or concerns immediately to the nurse in charge of the shift and completing a Datix incident report.
Who We Are
Birmingham City Council (BCHC) has more than 5,000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, including people’s homes, health centres, clinics, inpatient facilities, community hospitals, services for children, young people and families, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care rooted in local communities.
Additional Information
Please attached the job description and person specification for a detailed account of the role.
This advert closes on Tuesday 24 Mar 2026.
#J-18808-Ljbffr