Overview
We are looking for a Retail Supervisor to join the Holland & Barrett team in Norwich. You will support in leading and coaching store colleagues, acting as a role model for world class customer service, and contribute to driving the store’s performance.
Job details:
Location: Albion Way, Norwich
Hours: 38.75 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28 days annual leave pro rata
Job Type: Permanent
Responsibilities
* Assist in leading and coaching store colleagues and act as a role model for world class customer service
* Drive financial performance with sales targets
* Maintain stock accuracy and ensure full compliance with health and safety
Qualifications
* Previous retail experience
* Organisation and planning skills to lead a team of colleagues daily
* Excellent communication
* Ability to work under pressure and handle challenging situations in a fast-paced retail environment
* Passion and enthusiasm for our products
* Ability to complete regular computer-based training to ensure exceptional product knowledge
* Ability to be agile and flexible to multi-task and achieve the best results
Training and Development
To become a Health & Wellness specialist you'll embark on a training programme that includes the Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
About the role and values
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and celebrate all our colleagues’ unique experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today. At Holland & Barrett (H&B) we empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.
Note: Vacancies may close once sufficient applications are received; please apply as soon as possible to avoid disappointment.
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