Fire & Security Operations Manager – South East London - £50,000 Role Overview: We are seeking an experienced Fire & Security Alarm Operations Manager to oversee the seamless delivery of reactive, remedial, and compliance-based fire safety services, including fire risk actions and minor works. The role involves first-line leadership of a field-based engineering team and coordination with external contractors, ensuring all activities align with contractual service level agreements and company quality standards. This hybrid position requires a dynamic individual who thrives both in the field and in a structured office environment, with a focus on operational efficiency, health & safety compliance, and customer satisfaction. Salary Package: £45,000 - £50,000 Company Car Bonus to be discussed Hybrid working Key Responsibilities: Oversee and manage day-to-day reactive, remedial, FRA-related, and small works calls, ensuring timely engineer response in line with KPIs. Track and resolve aged service calls and exceptions, maintaining performance metrics. Coordinate and manage field-based engineers, subcontractors, and small works teams to ensure consistent quality delivery. Implement works arising from fire risk assessments and liaise with specialist subcontractors when needed. Conduct post-inspections to validate service quality and engineering performance. Collaborate closely with internal teams including...