Radisson Hotel Group, one of the world’s largest hotel groups, operates over 1,160 hotels across 95+ countries, with ten distinctive brands. Our overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
We believe our people are at the core of our success. Our team members are true Moment Makers, bringing culture, spirit, and opportunities that empower everyone to be their best, every day. Together, we make Every Moment Matter.
We are seeking a Receptionist to join our dynamic team at Radisson Hotel Group!
Our focus is on your skills, talents, and passion—not just your resume. We value mindset and believe in your growth, promising to support your development with us.
What We Offer Our Receptionist
* Special rates for team members, friends, and family during travel and hotel stays
* Comprehensive development programs, including an individual development plan and access to over 20,000 learning modules via Radisson Academy
* Participation in Responsible Business initiatives, creating shared value and better futures
* Contributory pension scheme and Life Assurance
* Complimentary meal on duty
* Uniform provided
* Access to Employee Assistance Programme through UNUM
* Opportunities for career progression
* 28 days holiday for full-time staff
* Free access to leisure, pool, and gym facilities at off-peak times where applicable
The Receptionist Role
Our front office team is the heart of the hotel, delivering warm welcomes and memorable experiences. Your role goes beyond check-in and check-out, encompassing the entire guest journey.
* Embrace the lively environment and handle everything in-between
* Ensure all guest interactions are of the highest standard, acting as a guest hero
* Exude patience, empathy, and a welcoming personality
* Work proactively to ensure guest satisfaction and smooth front office operations
As a Receptionist, you will be part of a passionate team committed to delivering exceptional service while having fun.
Qualities We Are Looking For
* Flexibility and a positive Yes I Can! attitude
* Attention to detail
* Creative problem-solving skills
* Passion for delivering extraordinary service
* Teamwork and collaboration skills
* Strong verbal communication skills
* Previous experience is beneficial but not essential
Join us as a Moment Maker and be part of an exciting environment! Our modern hotel in Manchester is ideally located near the city centre, attractions, and transportation hubs, offering 252 comfortable rooms, dining options, a fully equipped gym with an indoor pool, and versatile meeting spaces.
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