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Investigation support office

Chelmsford
CRA GROUP RECRUITMENT AND PAYROLL LTD
Posted: 12h ago
Offer description

5 Month Contract With A Local Authority



Role Purpose

The Investigation Support Officer (Qualified) will provide high-quality investigative support to Blue Light operations, contributing to the effective safeguarding of vulnerable individuals and the progression of criminal investigations. The post holder will conduct evidence-gathering activities, interviews, statement-taking, and liaison with victims, witnesses, and partner agencies to ensure the delivery of professional and ethical investigative outcomes. The role requires a high level of integrity, operational flexibility, and the ability to handle sensitive and confidential information appropriately.




Key Responsibilities

* Conduct and support investigations in line with legislation, policy, and best practice, ensuring investigative activity is professionally recorded and evidenced.

* Undertake ABE-compliant interviews with victims and witnesses, including vulnerable adults and children.

* Assist in the planning, organisation, and execution of investigative tasks, including file preparation, information gathering, intelligence development, and liaison with officers and partner agencies.

* Take accurate and comprehensive witness statements and conduct structured interviews in accordance with legal and procedural requirements.

* Support safeguarding activity by identifying risk factors, escalating concerns, and working collaboratively with statutory partners and internal safeguarding units.

* Maintain accurate, secure, and confidential records in compliance with data protection and organisational policies.

* Utilise relevant IT systems, including Microsoft Office and force intelligence platforms, ensuring information is updated in a timely and accurate manner.

* Prioritise workload effectively, manage multiple cases simultaneously, and ensure deadlines are met in fast-paced operational environments.

* Represent the unit professionally when engaging with victims, witnesses, colleagues, partner agencies, and members of the public.

* Provide operational support at designated locations and work extended hours at short notice where required.

* Uphold organisational values, professional standards, and a high level of integrity at all times.




Essential Requirements

* Recruitment vetting clearance (or ability to obtain).

* Full, clean UK driving licence with the ability to travel as part of operational duties.

* Achieving Best Evidence (ABE) trained.

* Demonstrable experience of working in a fast-paced investigative, public protection, or law-enforcement environment.

* Excellent communication and interpersonal skills with the ability to interact professionally with individuals from all backgrounds.

* Proven ability to work independently, manage competing demands, and deliver high-quality work under pressure.

* Strong organisational skills with the ability to prioritise workloads and manage multiple cases simultaneously.

* Good working knowledge of IT systems and applications, including Microsoft Office.

* High level of integrity with the ability to manage confidential and sensitive material appropriately.

* Ability to build and maintain effective working relationships with colleagues and external partners.

* Willingness to complete pre-employment health surveillance checks.

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