About the role
As a Change Management Specialist, you’ll play a pivotal role in shaping how change is adopted across NFU Mutual, ensuring change initiatives are understood, embraced and sustained across the organisation.
The role operates within project and programme delivery, driving the adoption and integration of change that delivers real value to people and processes. You will work in a hybrid environment, balancing time between home and our Stratford‑upon‑Avon office.
Responsibilities
* Facilitate change impact assessments and develop mitigation strategies.
* Design and oversee adoption activities, tracking performance metrics for end‑users.
* Monitor stakeholder engagement and identify actions to reduce resistance.
* Prepare business areas for transition and support post‑project benefit realisation.
* Act as a change advocate, promoting best practice and continuous improvement.
* Deliver short‑term projects aligned with strategic goals.
About you
* Confident communicator and collaborator, passionate about driving meaningful change.
* Expertise in change strategy, impact analysis, project planning and risk management (General Insurance experience desirable).
* Ability to track and report on performance metrics to measure adoption success.
* Strong stakeholder engagement and relationship‑building skills.
* Clear, compelling communication style.
* Leadership and influence across teams and departments.
* Adaptability and resilience in evolving environments.
* Collaborative mindset with a focus on shared success.
Qualifications & Experience
* Change Practitioner / PROSCI certification (or willingness to work towards) – Essential.
* Valid driving licence and/or ability to travel – Essential.
* Proven experience in stakeholder management within project environments.
* Familiarity with organisational and cultural change methodologies.
At NFU Mutual, we support an inclusive workplace and value all differences that make us unique. We celebrate diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognises that some candidates may experience barriers during the recruitment process, so we encourage applicants to discuss any adjustments or accommodations they need during the recruitment process.
We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, welcoming applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation or socio‑economic background.
Benefits and Rewards
* Salary up to £50,000 depending on experience.
* Annual bonus (up to 17.5% of salary).
* Contributory pension scheme, up to 20%, including your 8% contribution.
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme.
* Family‑Friendly policy to help balance work and family responsibilities.
* Access to savings at high‑street brands, travel and supermarkets.
* £20 contribution to a monthly gym membership – subject to T&Cs.
* Health and wellbeing plan – cashback for dentist, opticians, physio and more.
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance.
* Employee volunteering – one day in the community each year.
* Unlimited access to Refer a Friend £500 bonus scheme.
* Life Assurance cover of 4× salary.
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
* Salary‑sacrifice employee car scheme – subject to eligibility.
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