As our Trainer, you will be responsible for designing, delivering and continuously improving classroom-based training programmes. You will work closely with management teams to ensure all new starters and existing employees receive high-quality, engaging training that equips them with the skills and knowledge to succeed.
Client Details
The employer is a well-established organisation within the Business Services sector. They are known for their strong commitment to employee development and operate as a medium-sized enterprise with a structured and professional work environment.
Description
* Designing and delivering engaging classroom-based training sessions
* Leading new starter inductions and onboarding programmes
* Supporting the ongoing development of call centre staff
* Creating and updating training materials, guides and resources
* Identifying training needs in collaboration with team leaders and managers
* Monitoring training effectiveness and adapting content where required
* Providing coaching and follow-up support to embed learning
* Ensuring training aligns with company standards, compliance requirements and customer service excellence
Profile
A successful Trainer should have:
* Proven experience in delivering and managing training programmes
* Strong knowledge of employee development strategies.
* Excellent communication and presentation skills.
* Ability to analyse training needs and develop appropriate solutions.
* Proficiency in using learning management systems and training tools.
* A relevant qualification or certification in training or a related field.
* A proactive approach to continuous professional development and staying updated with industry trends.
Job Offer
* Competitive salary ranging from 30,000 to 32,000 per annum.
* Comprehensive benefits package to support your well-being and career growth.
* Opportunity to work within a professional and supportive environment in the Business Services sector.
* Chance to make a significant impact on employee development and organisational success.
If you are a motivated Trainer looking to further your career in the Human Resources department, we encourage you to apply and join this exceptional team.
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