Customer Account Manager - Join a Global, People-First Business! Are you a relationship-driven Customer Service professional or Account Manager who enjoys building long-term partnerships and delivering outstanding customer care? We're recruiting for a Customer Account Manager to join a well-established global organisation on a permanent basis in Team Valley, Gateshead. This is an excellent opportunity to join a secure, structured business that genuinely invests in its people and offers long-term career progression. This is not a sales role. The position combines account management and warm follow-up with existing customers - no cold calling. It's ideal for someone who enjoys working in a customer-focused, relationship-led environment. Working closely with the Head of Sales, you will manage and develop existing client accounts while supporting regional growth. You will also collaborate with other members of the Account Management team to support the wider department. We genuinely enjoy recruiting for this business - they look after their people, promote from within, and maintain a supportive culture across every department. You'll be joining a friendly, welcoming team within a values-driven organisation centred on collaboration, integrity, and development. Salary & Hours £27,000 - £30,000 (depending on experience) + quarterly bonus scheme 36-hour working week with flexible start and finish times - start earl...