Job Description
Exports Coordinator
UCH Logistics Limited – Colnbrook
UCH Logistics is a dynamic, customer-focused provider of specialist transport services to the airfreight industry. Established in 2000, we have built a reputation for delivering reliable, time-sensitive and next-day services across the UK.
We are looking to strengthen our Export Operations Team with an experienced Exports Coordinator to join our busy export hub. This is a key role within a fast-paced environment, requiring a proactive and detail-oriented individual with previous experience in export operations or logistics.
The Role:
Reporting to the Office Manager, you will be responsible for supporting the day-to-day running of export operations, ensuring accuracy, efficiency, and excellent customer service at all times.
Key duties include:
* Coordinating export shipments and ensuring all documentation is accurate and complete
* Receiving, checking, and processing export paperwork in line with operational requirements
* Liaising with warehouse staff, drivers, customers, and internal teams
* Managing and responding to customer queries, including via Zendesk
* Inputting and maintaining accurate data across internal systems
* Supporting operational activities to ensure smooth daily workflow
* Working to strict deadlines in a time-sensitive environment
Skills & Experience Required:
* Previous experience in export operations, logistics, or freight forwarding
* Excellent attention to detail and high levels of accuracy
* Strong data entry and administrative skills
* Experience using ticketing systems (e.g. Zendesk)
* Ability to work under pressure and meet tight deadlines
* Strong organisational and time management skills
* Excellent communication skills with both colleagues and customers
* A calm, professional, and courteous approach
* A proactive, “can-do” attitude
Desirable:
* Knowledge of the transport and/or freight forwarding industry
Hours:
Monday to Friday, 09:00 – 19:00
In Return, We Offer:
* Competitive salary dependent on experience
* Overtime available during busy periods
* 28 days holiday (rising to 30 days after 2 years’ service) including public holidays
* Free on-site parking
* Employee Assistance Programme (EAP) – confidential support for your mental, emotional, and financial wellbeing
* Employee Referral Scheme – earn rewards for recommending great people to join our team
* Long Service Awards – we recognise and celebrate your loyalty and contribution over time
Important Information:
* In line with industry regulations, your Right to Work in the UK will be verified at or before interview
* Detailed 5-year referencing is required