Job Overview
Business Segment: Group Functions
Location: IM, undefined, Douglas, Circular Road 1
Job Type: Full-time
Job Ref ID: A-0001
Date Posted: 9/30/2025
Job Description
To provide accurate, reliable and timely data analysis support for an allocated portfolio across multiple products and/or segments across the credit lifecycle (e.g., originations, account management, collections) in order to inform business decision making and strategy formulation.
Qualifications
Type of Qualification: Information Technology
Experience Required: 1-2 years in Data & Analytics. This role requires basic data and information lifecycle experience with some exposure to BI technologies and practices. Good reporting skills; including MS Excel, MS Access, MS Word and/or SQL to access, combine and analyse multiple data sources preferred.
Outputs:
Analyse customer data and present findings and insights to the business to enable a deeper understanding of customer behaviours and to drive customer centric and data driven decisions.
Comply with all applicable policies, standards, systems, processes, procedures and data governance standards so that all relevant risk and governance requirements are fulfilled while consistently delivering quality products and services.
Consolidate and integrate all data to ensure that reporting outputs are rationalised to avoid duplication and ensure that generation of MI that is reconcilable to trusted data sources.
Determine the data required, identify the appropriate data sources and where required integrate multiple data sources in support of the business specifications. Formulate and employ robust data analysis techniques to ensure adequacy, and legitimacy of data.
Engage with business to gain a comprehensive understanding of goals, processes and challenges, identify and propose measures and Key Performance Indicators and prepare the Business Requirements Document, in line with the MI framework, that can be translated into functional and technical specifications by the design and development team to support the achievement of business objectives.
Additional Information
Behavioural Competencies:
Articulating Information
Developing Expertise
Embracing Change
Examining Information
Generating Ideas
Interacting with People
Interpreting Data
Meeting Timescales
Producing Output
Providing Insights
Pursuing Goals
Taking Action
Technical Competencies:
Data Analysis
Data Integrity
Financial Analysis
Knowledge Management
Knowledge of Banking & Financial Service
Managing Promotional Items
SBO
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