Overview
Join to apply for the Leisure Assistant role at Village Hotels.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas look slick, from sprucing up the studios and keeping the gym floor looking on form to perfecting the poolside. You’ll stay on top of your game and help deliver a great fitness experience for our members.
Work, Grow, Play! We embrace personality, individualism and fun. We create lively, modern spaces for guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Please note – All offers are subject to a successful DBS check in this role.
Responsibilities
* Maintain cleanliness and hygiene of public areas, studios, gym floor and poolside.
* Assist with poolside operations and respond to poolside alarms as required.
* Refine our guest experience and ensure high standards of service for members.
* Support a varied day-to-day routine focused on hospitality, leisure and fitness.
Qualifications
* A passion for everything hospitality, leisure and fitness.
* A smile and the ability to talk to everyone.
* Ability to deliver outstanding customer service leading to exceptional member satisfaction.
* Solutions-oriented with an eye for spotting issues before they happen.
* Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Benefits
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend.
* Discount on all overnight stays at Village Hotels; experiences from £35 with a friend and breakfast.
* Friends and Family discounted stays.
* Discounts on Food and Drink at Village Hotel Pub & Grill.
* Discounts in Village Hotel Starbucks stores.
* Excellent training and development including Rising Stars and Talent Academy programmes.
* Well-being and healthcare benefits and monthly wellbeing programmes.
* Mental health support including access to mental health days and Employee Assistance Programme.
* Flexible working hours and a supportive, inclusive environment.
* Reward and recognition schemes and anniversary rewards.
* Pension, life insurance and other benefits.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitality
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