Overview
As an EMEA Triparty Operations - Trading Services Associate within the EMEA Triparty Operations team, you will support a rapidly expanding area that delivers collateral-based products to clients including Broker Dealers, Hedge Funds, and Global Fund Managers. You will manage Securities Lending Escrow (SLE) and Tri Party Repo (TPR) products, ensuring accurate client account management and timely collateral allocation in line with market deadlines and internal controls. Direct client interaction, exceptional service, and contributing to product development to meet new business opportunities and evolving client needs are key aspects of this role. J.P. Morgan is a global leader in financial services with a strong commitment to diversity and inclusion.
Responsibilities
* Verifies free of payment and cash transactions within market deadlines
* Verifies Operations control checks via Operations Task Manager, ensuring all key control checks are completed accurately and within a timely manner
* Maintains strong relationships with Client Service teams and ensures any client issues are escalated in a timely manner
* Partners with Middle Office and Client Service teams to ensure clients receive exceptional service
* Participates in Operations Manual processing reviews and identifies opportunities to reduce the number of manual tasks completed by the Global Tri-Party teams
* Escalates contact for the Tri-Party Operations Team
* Participates in Client Due Diligence meetings and service calls
* Supports proven client service skills and adaptability to a flexible working arrangement
Qualifications / Requirements
* Flexible approach to working hours and overtime, including UK bank holidays and occasional weekend work
* Attention to detail and accuracy
* Ability to understand complex models within the financial sphere
* Problem solving and numeracy skills
* Excellent verbal and written communication skills
* Ability to work within a dynamic team environment and to prioritise
* Ability to work under pressure and on own initiative
* Experience in Stock Lending or Repo and financial services
* Experience within Collateral
Additional Information
The Tri-Party Operations team provides a service to our clients across European working hours, covering 9:00am-6:30pm and is also required to work UK Bank Holidays as governed by client requirements. Cover may be provided via rotational shifts, so a flexible approach to working hours is needed.
J.P. Morgan is an equal opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes and provide reasonable accommodations for applicants and employees where needed. Visit our FAQs for more information about requesting an accommodation.
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