We have a fantastic opportunity for you to join our client, based in Downpatrick as a full-time Admin Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Pay Rate: £13.75 per hour
Start Date: 27th October
Benefits working with NICS:
1. On the job training provided
2. Long term opportunity – 51 weeks possible extension after review
3. Gain valuable skills and progress your career
4. Diverse and inclusive employer with active social mobility policies
5. Flexible & Hybrid working
Hours of work:
Monday to Friday 9am – 5pm
Job Duties:
The First Contact Team Member acts as the first point of contact for claimants and is responsible for assisting claimants who need to transact their business face to face. This includes claimant orientation, resolving queries, arranging appointments, undertaking interviews, coaching claimants to become more digitally competent and, where appropriate, inputting new data and change of circumstances updates.
The role is in a front facing office dealing with customers either face to face or telephone and is a full time post from 9am to 5pm
Essential Criteria:
Must have 5 GCSEs including Maths & English – Certificates required.