Job Description
IT Support Engineer (SC Cleared) - 454267
Inside IR35 contract - £25 per hour - (short term assignment 1st October - 31st October)
Role will require being onsite everyday - office location Lossiemouth
Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region.
Key Responsibilities:
* Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met.
* Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations.
* Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns.
* Process IT equipment disposals in line with contractual obligations.
* Replenish IT lockers as needed.
* Support hardware rollouts, deployments, and break-fix activities.
* Flag potential service issues or improvement opportunities to the team leader.
* Adhere to all site regulations and internal processes.
Essential Experience & Skills:
1. Strong working knowledge of Windows OS and Office 365.
2. Experience with Intel-based hardware and device maintenance...