Overview
William Hill Retail is about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is about putting our customers first and getting to know the communities in which we live and work. If you’re a people person, you’ll love working here. You’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.
Responsibilities
* Welcoming customers with a friendly face
* Processing bets and assisting with customer queries
* Helping customers by demonstrating how to use betting terminals
* Building relationships with our customers and providing excellent customer service
* Championing safer gambling at all times
* Supporting managers with shop displays and opening / closing activities as required
Working patterns
* Our shops have a variety of opening times between 8am-10pm, Monday to Sunday
* Shifts are devised on a rota basis and are subject to change, including evening and weekend working
What’s in it for you?
We offer a range of competitive benefits because we care about our people and their development. From financial benefits to health and wellbeing initiatives, we want you to know that William Hill wins together:
* Working hours: A range of full and part-time hours on offer
* Annual Pay Review & Bonus Scheme: Base salary reviewed annually with eligibility for an annual performance bonus
* Holiday entitlement: 28 days holiday annually (pro rata)
* Paid birthday day off: An extra paid day off for your birthday, within your birthday month
* Subsidised travel: For London-based roles, discounted or free Zone 1-6 Oyster card for commuting
* Pension plan: Pension contributions matched up to 4%
* Perks and discounts: Discounts in high street shops, cinemas, and holidays
* Training and development: Opportunities for growth and internal progression
What do you need to be successful?
* Age 18+ (legal requirement)
* Passion for delivering great customer service
* Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
What happens next?
After you apply, our Talent Acquisition team will review your application. If successful, you’ll receive an email with a link to complete an online assessment via HireVue. Successful candidates will be invited for an interview.
Who are we?
We’re William Hill, part of evoke. With over 1,300 shops across the UK, we’ve been a fixture on the UK high street since 1966. Our Retail team sits at the heart of the high-street experience. Our culture is built on trust and belonging, empowering teams to work in a way that suits them while we win together.
More About Evoke
We’re a business that embraces change and progress. The power behind William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. We’re accelerating our journey to deliver world-class betting and gaming experiences. At evoke, you’ll benefit from flexibility and a culture built on trust, with space to be yourself and the tools to protect our customers.
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