London, United Kingdom
Overview
We’re on a mission to help global organisations win more profitable business faster, through intelligently capturing and converting the trusted voice of the customer. Trusted is redefining Customer Advocacy Marketing with a cloud-native, real-time, and AI-powered platform. We’re building the next-generation B2B demand engine, enabling brands to connect their prospects directly with their happiest customers - creating trust at scale.
Now is an incredible time to join Trusted. Backed by £1M in pre-seed funding from one VC and 18 angel investors, we’re assembling a world-class team and gearing up to start building.
Role
Reporting to the Principal Engineer, we seek a Senior Backend Engineer (AWS) to help develop our Node, TypeScript, AWS and React-powered platform. You’ll be key in building scalable, high-performance applications while collaborating closely with engineering leadership and product strategists.
What you'll do
* Design & Build Scalable Backend Services – Architect, develop, and maintain high-performance backend systems using TypeScript, Nest.js, and the broader Node.js ecosystem. Ensure services are reliable, maintainable, and able to scale as our platform grows.
* Own Infrastructure as Code (IaC) on AWS – Lead the setup, configuration, and management of cloud infrastructure using Terraform or AWS CDK. Champion best practices in provisioning, networking, and security to ensure a robust and compliant environment.
* Evolve CI/CD Pipelines – Design, implement, and continuously improve CI/CD pipelines to accelerate delivery. Automate build, test, and deployment processes to ensure consistent, efficient, and low-risk releases.
* Containerise & Orchestrate Applications – Build, package, and run services in Docker, deploying and scaling them using AWS ECS, EKS, or Fargate. Optimise containerised workloads for performance, cost, and maintainability.
* Optimise Data & Storage Layers – Design efficient PostgreSQL schemas (Aurora/RDS), write optimised queries, and tune database performance. Collaborate on data modelling and ensure reliability, scalability, and resilience of storage systems.
* Champion Security & Compliance – Implement ISO27001 / SOC 2–aligned security practices, including data encryption, secret management, IAM policies, and RBAC. Continuously evaluate and strengthen the security posture of our services.
* Drive Observability & Reliability – Implement and maintain monitoring, logging, and alerting solutions with AWS CloudWatch, X-Ray, and related tools. Proactively identify performance bottlenecks, improve system resilience, and minimise downtime.
* Stay Ahead of the Curve – Keep up to date with the latest AWS services, serverless technologies, and backend best practices, bringing forward recommendations to improve scalability, cost efficiency, and developer productivity.
What we're looking for
* Strong proficiency in TypeScript for backend development – Proven experience building scalable, maintainable services using Node.js and frameworks such as Nest.js (preferred).
* Hands-on experience with AWS services – Comfortable designing and operating systems with ECS, EKS, Lambda, S3, RDS/Aurora, CloudWatch, and other core AWS services.
* Infrastructure as Code (IaC) expertise - Experience managing cloud resources with Terraform or AWS CDK, enabling repeatable, reliable, and secure infrastructure provisioning.
* Solid CI/CD knowledge - Skilled at creating and maintaining automated build, test, and deployment pipelines using tools like Bitbucket Pipelines, GitHub Actions, GitLab CI, or AWS CodePipeline.
* Containerisation & orchestration - Deep understanding of Docker and best practices for packaging, deploying, and scaling containerised applications in production environments.
* Database expertise - Hands-on experience with PostgreSQL (ideally on AWS RDS/Aurora), including schema design, query optimisation, indexing strategies, and performance tuning.
* Distributed systems mindset - Familiarity with building and scaling backend architecture that support high availability, fault tolerance, and large-scale workloads.
* Monitoring & observability - Practical experience with tools such as CloudWatch, X-Ray, Datadog, or Grafana to implement logging, metrics, tracing, and alerting for system reliability.
* Event-driven and streaming systems - Exposure to Amazon SQS, SNS, Kinesis, or Kafka for building resilient, asynchronous, and scalable data pipelines.
* Testing & quality practices - Proficiency with modern testing frameworks for unit, integration, and end-to-end testing, ensuring robust and reliable code.
* Security & compliance awareness – Understanding of AWS IAM, networking, encryption, and SOC 2–aligned practices to build secure, compliant backend services.
* Compensation – Basic salary of £80,000 - £90,000 plus equity options in a high-impact role.
* Benefits – 25 days of holiday per year, in addition to bank holidays; Home office budget up to £1000 per year.
* Be an early part of a high-growth AI-driven SaaS startup backed by £1M in pre-seed funding from top investors.
* Work on cutting-edge AI-powered technologies, integrating LLMs, AI agents, and scalable full-stack applications.
* Solve complex challenges in AI, scalability, and security, including retrieval-augmented generation (RAG), vector databases, and SOC 2 compliance.
* Work in a high-trust, remote-first environment with flexible hours.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Internet, Information Services, and Technology, Information and Media
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London, United Kingdom
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