Step into a rewarding permanent role as an Administrative Assistant - Utilities & Council Tax based in Ilford, offering hybrid working, a supportive and friendly work environment, and excellent opportunities for growth with a well-established property management company committed to delivering exceptional service. As an Administrative Assistant - Utilities & Council Tax, you'll be responsible for managing utility accounts and council tax liabilities across a managed property portfolio. This role offers an opportunity to make a significant impact while working in a flexible and collaborative environment that values your contributions and supports your professional development.
You'll be joining a dynamic team who are dedicated to delivering high-quality property solutions for communities. With a healthy mix of office-based and remote working, this is a fantastic opportunity to build your career as an Administrative Assistant - Utilities & Council Tax, while maintaining a healthy work-life balance.
I'd love to hear from anyone with experience in property management, housing, utilities, or local authority administration, who is ready to make a meaningful impact in a fast-paced and rewarding role. This position requires previous experience in any of these fields, as it's essential to effectively manage utility accounts, council tax processes, and liaise with utility providers and local authorities.
As an Administrative Assistant you will be:
1. Managing utility account setups and closures (gas, electric, water)
2. Taking meter readings at move-in and move-out
3. Handling council tax notifications, exemptions, and disputes
4. Tracking occupancy ins and outs
5. Validating bills, performing reconciliations, and managing disputes
6. Liaising with local authorities and utility providers to ensure smooth operations
I'd love to speak to anyone who has:
7. Proven experience in property management, housing, utilities, or local authority environments (this is essential)
8. Strong attention to detail and accuracy, particularly when working with numerical and billing data
9. Excellent communication skills and the ability to engage confidently with clients, stakeholders, and third parties
10. Proficiency in Microsoft Excel and property/finance systems
11. A proactive attitude with the ability to stay organised and manage multiple tasks simultaneously
This role offers the following benefits:
12. Permanent contract
13. Full-time position (Monday to Friday)
14. Office Based
15. 20 days of annual leave, plus all UK bank holidays
16. Enhanced leave with long service milestones
17. Paid birthday leave: One additional paid day off per year
This opportunity offers a competitive annual salary of £32k, depending on experience.
Location & Travel:
This role is based in Ilford, with travel required to liaise with local authorities and utility providers. With excellent transport links and the flexibility of hybrid working, this is a great opportunity for someone seeking both meaningful work and a balanced lifestyle as an Administrative Assistant - Utilities & Council Tax.
If this Administrative Assistant role sounds like your next step, apply now or contact Rya Stewart at